Customer service is one of the industries with huge number of job openings every year. Although the number of job openings is huge, the competition is still not low. The customer services representative is the person who determines the customer satisfaction and so the business grows, so companies are very much cautious while hiring customer services representatives.
Your resume is the first thing that speaks about you and if you don’t have a good one, your name is already wiped out from the list of shortlisted candidates. Since, too many people apply for the post that you are applying for, your resume must stand out in order to get prominent.
Make sure that your resume is to the point, i.e. following order can be best for the recruiter/employer to quickly know a lot about you:
- Your career objectives: must be something that denotes your high career goals.
- Your abilities: things that you are 100% sure you can do, list of skills you have etc.
- Past experience: must be in the customer services industry, and it will be a big plus for you to get the job.
By now, you must be able to write a killer customer services agent resume yourself!